Please make sure that you use the email address which you provided at registration
and the registration number sent to that address by email. Thank you.
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Our refund policy for holiday club bookings is that they can only be cancelled and refunded if we receive written notice (email is fine) no later than two weeks before the event date. Bookings made within two weeks of the event will be subject to full payment without the option to cancel or refund. Our refund policy for After School and Breakfast Club bookings is as follows: if you request a place and we are unable to accommodate that request you will receive a full refund. If a place is available we will confirm it by email. Should you then cancel the booking we require six weeks notice in writing and we will refund your deposit as per our terms and conditions. Payment can only be made in pounds sterling.